elderly help button
ADT has great sales reps, but when the techs come out, they bash the quality of the product and highly recommend going
with a separate video company, which is the main reason i wanted a system to begin with. Comcast has definitely upped their game and has a good system and for the bundled price cant be beat. As far as customer service, hell who has good CS these days no one its not the 80's any longer!ATandT which owns direct TV now and Comcast are monopolies and get away with lack luster support, speak clearly with the stupid bot and be polite to the rep and it always seems to go pretty good. I've only had to call 2x per user confusion other than that its worked very well!Not too many complaints. Since we pay our home insurance a yr up front the hefty discount check of 252 didn't disappoint either. All seems well for now. Just moved to a Home after living in the condo for the past 10 years the first thing we did was to contract security service of course after after living in the condo for the past 10 years the first thing we did was to contract security service of course after soon. After seeing a Comcast offer which sounded great because I would pay just one bill, I had the system installed and paid a bit over $500 for additional sensors. Within a week the app did not work and I thought the problem was with my phone. 2 weeks later I receive a call from
Comcast saying something was wrong with the system and to make a long story short after over 20 hours on the phone and 3 installations attempts, my account monitoring was cancelled for no apparent reason. I filed a complaint with the Florida division of agriculture and consumer, affairs and requested my initial investment to be reimbursed.